Back Office

ThrillX offers a robust management suite, allowing you to effectively manage your players, and your bottom line. Our leading-edge back-office software covers everything you need to run your e-gaming operation, including:

Player Management & CRM

Having a complete history and profile of each player is vital to providing proper customer service. Our integrated CRM suite will allow your CS reps to respond accurately and quickly to a customer's concerns, and to identify problem players.

Reporting

Keeping a birds-eye view of your inflows and outflows allows you and your accounting team to make proper executive decisions. Our concise, real-time reporting will allow you to keep your finger on the pulse of your investment.

Payment Management

Managing credit card and ACH payments can often be a confusing and laborious task. However, our payment managment software greatly simplifies the process, and reduces the guesswork and risk involved with accepting direct payments.

Line Management

We offer both an executable and web-based line management software, which will allow your line managers to update lines securely and quickly no matter where they are.

Fraud & Risk Management

Our fraud detection systems identify risky players, and alert customer service to their presence. Once a player has been banned, we use several proprietary methods to automatically ban them for life, and to ensure that they cannot return to the casino.

Mail Campaign Management

Marketing to your existing player base is one of the most cost-effective means of generating revenue. Our integrated mail campaign software allows you to send and track email blasts to your database of players.

Affiliate Management

Conducting an effective affiliate marketing campaign is essential to the success of your e-gaming business. With our affiliate managment system, you can keep tabs on these valuable partners.